Refund Policy

Thank you for installing and using our app on the Shopify App Store. We’re dedicated to providing high-quality service and ensuring our app adds value to your store. To maintain transparency, please review our refund policy outlined below.

---

🔄 General Refund Policy

By installing and using our app, you agree to the terms of this refund policy.
As our app delivers immediate value and functionality upon installation, we do not provide refunds once the app has been installed and used, except in specific cases described below.

⚠️ Exceptions — Billing Issues Only

Refunds may only be granted in the case of a technical glitch or billing error (e.g., duplicate charges or failed uninstalls). If you believe you were charged due to a billing issue or app malfunction, please contact us within 7 days of the charge.

💬 Support

If you experience any issues, our support team is always here to help. Contact us at [contact@oxify.app], and we’ll do our best to resolve any problem as quickly as possible.

We appreciate your understanding and thank you for using our app.