Terms of Service

1. Agreement

By installing or using an Oxify app or this website, you agree to these Terms, our Privacy Policy, our Refund Policy and Shopify’s terms. If you act for a business, you confirm you can bind it. If you don’t agree, don’t use the Apps. Last updated: October 21, 2026.

2. Your responsibilities

• You run your store. You are solely responsible for your store, theme, products, prices, offers, discounts, shipping, taxes, customer service and legal compliance.
• Test before going live. You must preview and test every offer, discount, upsell and setting on your own store (including checkout, mobile and with your other apps and theme) before making it live. Once live, you accept the result.
• Keep your own backups and monitor your store after any change.
• Your offers and claims must be lawful and accurate, and you must have a lawful privacy notice and consent for your customers’ data.
• No reverse engineering, copying, reselling, abuse of the Apps, or breaking the law or Shopify’s rules.

3. Our responsibility is limited

We are not responsible for anything that happens on or to your store, including lost sales, pricing or discount errors, wrong orders, downtime, theme or app conflicts, ad or tracking issues, Shopify changes, or customer disputes. The Apps are provided “as is” and “as available” without warranties of any kind, express or implied. We do not promise any increase in sales, AOV or conversion. Any results, benchmarks or case studies we publish are examples and not guarantees; any guarantee we offer is only what is stated in our Refund Policy.

4. Liability cap

To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential loss, or lost profits, revenue, data or goodwill. Our total liability for any claim is limited to the fees you paid us for the App in the 3 months before the claim arose. Nothing here excludes liability that cannot legally be excluded.

5. Indemnity

You will defend and compensate Oxify and its team against claims, losses and costs arising from your store, your offers, your content or data, your customers, or your breach of these Terms or the law.

6. Use of your name and logo

Unless you tell us otherwise in writing, you grant Oxify a non-exclusive, royalty-free, worldwide, revocable licence to display your store or brand name and logo on our website and marketing materials (such as customer lists, case studies and reviews) to show that you use Oxify. We will not state or imply a partnership or endorsement beyond that. To opt out, email contact@oxify.app and we will remove it within a reasonable time.

7. Billing

Fees are charged through Shopify’s billing system. Uninstall before your billing date to avoid the next charge. Refunds follow our Refund Policy. You are responsible for any taxes.

8. Data

How we handle data, including GDPR requests and deletion after uninstall, is described in our Privacy Policy. You are the controller of your customers’ data and we process it on your behalf.

9. Intellectual property

We own the Apps, website and our brand. You get a limited, non-exclusive, non-transferable right to use the Apps on your store while you are subscribed. You keep your own content and data.

10. Suspension and termination

You can stop any time by uninstalling. We may suspend or end access if you breach these Terms, misuse the Apps, don’t pay, or if the law or Shopify requires. Sections that by nature should survive (3 to 6, 11) will survive.

11. Law and disputes

These Terms are governed by the laws of India. Courts in India have exclusive jurisdiction. Please contact us first at contact@oxify.app so we can try to resolve any issue informally.

12. Changes and contact

We may update these Terms and will change the date above. Continued use after an update means you accept it. Questions: contact@oxify.app.